Our Return Policy
We at We Camp We Survive want you to be fully satisfied with every item that you purchased. If you are not satisfied with an item that you purchased, you may return the item for a full refund of the purchase price minus the shipping costs, within 30 days of purchase. If 30 days has passed since your purchase we will be unable to offer you a full refund but will allow you a credit to be used for a later purchase.
If you wish to exchange the product because of missing parts, damage, defective or are substantially different from what has been presented or described on the product listing page. You have up to 14 days to submit a claim.
A return authorization number must accompany the returned product(s). All products must be returned in their original packaging along with a copy of the receipt. Only those products returned will be eligible for a refund or exchange. Once the returned products are inspected, and accepted, you will be issued a refund to the card used to make the purchase. Please allow up to 14 business days.
Customer is responsible for all return shipping fees.
To submit a claim CLICK HERE